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Customer Service

  • Shipping & Delivery

    All products sold by us come with manufacturers' warranty and proper bill. There are no hidden costs, extra taxes, or additional shipping charges on products offered by us. We offer free delivery and installation.

    • For all listed cities in the website, the delivery is free of cost. Delivery area shall be entire city as per the respective State/Union territory jurisdiction and limits defined by the city Municipal Corporation, authority or administration respectively.
    • In some of the locations, because of the 'security reasons' same day delivery is not available after 2:00 PM.
    • There shall be a 'Delivery charge' in case the shipping address is nearby (or within 10 km 'To and From') to any listed city.
    • Delivery charges shall be calculated on the basis of (distance in km from the delivery point).
    • The local city delivery division shall also mutually with customer decide upon the delivery charges which shall be nominal.
    • The customer will be informed in advance of delivery charges (if any) via E-mail, phone or SMS.
    • Only after the customer agrees to pay delivery charges, the product shall be delivered otherwise the order shall be treated as canceled.
    • There may be a delay in delivery in case of any unforeseen or unavoidable circumstances like stock unavailability, heavy rains, traffic jams etc.
  • Privacy & Security

    You as the User hereby permit, express and agree that you have read and fully understand our Privacy Policy in respect of the website. You, as the user further permit that the terms and contents of such Privacy Policy are acceptable to you.

  • Returns & Replacements

    The below given refund policy is only applicable in cases where the buyer has initiated the cancellation of order.

    • Order is cancelled within 24 hours of placing the order + process of shipping is not initiated = complete refund of item value.
    • Order is cancelled within 24 hours of placing the order + process of shipping is initiated = Rs. 200 cancellation fee would be charged.
    • Order is cancelled after 24 hours of placing the order + process of shipping is not initiated = 2% of item value would be charged (only for online payments).
    • Order is cancelled after 24 hours of placing the order + process of shipping is initiated = Rs. 200 cancellation fee + 2% of item value (only for online payments), would be charged.
  • Payment, Pricing & Promotions

    We accept payments via Credit Card, Debit Card, Net Banking and COD (Cash on Delivery).

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